Job Description
As a Technical Support Analyst within our Banking and Capital Markets division, you will play a critical role in ensuring our institutional clients are successful with Chainlink. You will be the first point of contact for troubleshooting technical issues, providing timely and effective support to our broad range of users across the financial industry. Your ability to understand complex technical problems and provide effective solutions will be essential to maintaining customer satisfaction as the industry continues to adopt our products and services.
Requirements
- Knowledge of the banking and capital markets industry, key sectors and asset types.
- Direct experience of providing technical support to large scale enterprises in mission critical environments within Fintech
- Background in building, maintaining and supporting complex software applications
- Knowledge of, and experience with technologies such as cloud environments, containerisation, messaging systems, databases etc.