Job Description
As a Solution Support Analyst within our Banking and Capital Markets division, you will play a critical role in ensuring our institutional clients are successful with Chainlink. You will be the first point of contact for troubleshooting technical issues, providing timely and effective support to our broad range of users across the financial industry. Your ability to understand complex technical problems and provide effective solutions will be essential to maintaining customer satisfaction as the industry continues to adopt our products and services.
Requirements
- Strong hands on experience investigating and solving technical issues on chain.
- Background in building, maintaining and supporting complex software applications
- Strong knowledge of, and experience with blockchain/web3 technology
- Knowledge of, and experience with technologies such as cloud environments, containerisation, messaging systems, databases etc.
- Hands on experience with block explorers
- Scripting skills highly preferred (Python in particular)